improving your negotiation and persuasion skills

Influence and persuasion are often misunderstood as aggressive tactics or relentless negotiation styles, but in reality, the most effective communicators focus on understanding others and aligning solutions with mutual interests. In this course, you’ll learn common mistakes to avoid in negotiation and persuasion, and explore practical strategies to build empathy, improve active listening, strengthen communication skills, and develop rapport that leads to more successful and ethical influence.